Hello, have you tried the Data LifeGuard Diagnostics tools provided by western digital to check their drives? It could not hurt to try. Visit the next link and choose the drive you have. There should be the tool mentioned above for your model. Have you tried connecting drive to a different USB port? Have you tried connecting it to a different computer?
You could also uninstalling the USB drivers and restart your system. Once system restarts, USB drivers would be reinstalled and you could try to see if drive is recognized. Other than that, followed the suggestions from previous poster.
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The error you are getting may indicate one of three things: 1. A physical (hardware) fault with the hard disc 2.
Oct 27, 2015 - The external lights are constantly flashing but in a systematic manner it stops blinking. Both of my previous hard drive decided to stop working abruptly and they were fairly new as well. I used an USB to boot Ubuntu. Aug 8, 2011 - My WD Elements 2TB External hard drive is not working. My MacBook Pro won't recognize the device. The tiny bulb is constantly blinking when.
A problem with the driver (software on the PC) 3. Not enough power reaching the hard disc.
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I'd start by trying the hard disc on another PC (if a desktop PC, plug into one of the sockets at the rear, they tend to have more power). If you still get the same error, then it's a problem with drive (option 1 above). Otherwise, you'll need to figure if it's problem 2 or 3 and proceed accordingly. Hello, does your external drive come with warranty?
If it is still within the time limit, you might be able to exchange it. I know that doing this way, you will be unable to retrieve any of the data in it but it is a possibility. You could try, entering safemode in your computer and see if it is recognized that way. To enter safemode, keep pressing the F8 key at start up and select safemode from the menu. Once you are in safemode, make sure to connect drive and see what happens.
When you connect your external, do you connect it to its own outlet? Or do you use a power bar? Try connecting it directly to its own outlet. There is also the strong possibility that the external drive's hardware is compromised.